Privacy Policy

1. Introduction

LoreMind is an AI-powered NPC intelligence service operated by Peek, LLC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect information when you use our service at loremind.peekgames.dev.

For questions about this policy, contact us at privacy@peekgames.dev.

2. Data Controller

Peek, LLC
Contact: privacy@peekgames.dev

3. Data We Collect

3.1 Account Data

• Email address (for authentication and communication)
• Name and profile image (from social login providers, if used)
• Team name and membership information

3.2 Payment Data

Payment information is processed directly by Stripe. We do not store credit card numbers or full payment details. We receive only:

• Stripe customer ID (for managing your subscription)
• Transaction history (credit purchases, amounts)
• Payment method type and last 4 digits (for display purposes)

3.3 Usage Data

• API call counts and timestamps
• NPC interaction counts (not conversation content)
• Credit usage and balance
• Feature usage patterns (for service improvement)

3.4 Project Configuration

• Project names and settings
• Lore documents you upload (game world information)
• NPC configurations (Entity Minds)
• Rate limit preferences

4. Player Data (For Game Developers)

When your game uses LoreMind, we process data about your players on your behalf:

4.1 Data We Collect About Players

• Device identifiers (for session management and rate limiting)
• Player identifiers you provide (for Server-Mediated mode)
• Interaction timestamps and counts
• Long-term memory data (if enabled by you, the developer)

4.2 Data We Do NOT Collect About Players

• IP addresses
• Raw conversation content (processed in real-time, not stored)
• Personal information beyond what you explicitly send
• Location data

As a game developer using LoreMind, you are responsible for informing your players about data processing and obtaining any required consents.

5. Third-Party Services

We use the following third-party services to operate LoreMind:

6. Data Retention

• Account data: Retained until you delete your account
• Audit logs: 90 days (no IP addresses included)
• Player memories: Configurable by you (the game developer), or until deletion
• Lore documents: Until you delete them or your account
• Payment records: As required by law (typically 7 years)

7. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Delete your account and associated data
• Export: Download your data in a portable format
• Objection: Object to certain processing activities

To exercise these rights, contact us at privacy@peekgames.dev.

8. Cookies

We use only essential session cookies for authentication. We do not use:

• Advertising or tracking cookies
• Third-party analytics cookies
• Social media tracking pixels

9. International Data Transfers

LoreMind is operated from the United States. If you access our service from outside the US, your data will be transferred to and processed in the US. Our third-party providers may also process data in various locations globally.

10. Security

We implement industry-standard security measures including:

• Encryption in transit (TLS) and at rest
• Secure authentication with session management
• Regular security reviews
• Access controls and audit logging

11. Children's Privacy

LoreMind accounts are for users 18 years or older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our service. Your continued use of LoreMind after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or concerns:

Peek, LLC
Email: privacy@peekgames.dev